Locations: ABS-CBN Compound, Sgt. Esguerra St. Quezon City; 28 Jupiter St. cor. Astra St., Makati City, Metro Manila
A search on Google using the keyword “Whistlestop” will take you to read articles about the Ateneo Fraternity brawl in Whistlestop’s Jupiter Makati branch last November 26, 2012. The incident was still embedded in many people’s minds, having recalled that the purpose of such 24/7 restaurant was not for brawls but for the enjoyment of comfort food. No matter, I didn’t write this post for everyone to recall how Whistlestop’s Jupiter branch was torn to shambles.
I had dined once at Whistlestop’s Quezon City branch for a lunch meeting and quite enjoyed the little more mediocre experienced eating their best-selling Beef Tapa. I like the comfort in each bite and looked forward eating here once again. it seems the comfort never returned to me, and was replaced with a poor, “turtle-like” customer service, as one of its customers wrote a tip in Foursquare.
Whistlestop’s 1977 brick and mortar boasts an Irish pub-like aura, where people can settle for a quick drink or two or simply hang around with a couple of buddies for a chat. But their dishes and customer service didn’t echo 30 years of comfort dining experience.
Simply put, I was disappointed, bordering on annoyance.
Once again, I stand by Candid Cuisine’s values when I launched this site: I won’t withhold bad reviews, even though I’m no longer encouraged to write, I still push myself for equality among restaurant reviews.
A number of dishes and desserts weren’t available on their menu the day we ate here. Keep in mind the following I mentioned:
1. Banoffee pie
2. Bangkok noodles
Three of my friends ordered the “delicious”, bestseller Bistek Tagalog. (For our English readers, Bistek Tagalog is beef steak.) It’s nothing out of the ordinary. The steak wasn’t hard to chew and you can taste the hint of heavy soy sauce that was used for its marinade.
After a while, our order of “Whistelizzas” came. These are nachos topped with spaghetti meat sauce and grated cheese. Funny that the appetizer came after the meal.
I swear, I can do this at home. Buy a pack of Tostitos, a pack of Del Monte’s Spaghetti Meat Sauce and grate Eden Cheese. Am I right? Such terrible quality in ingredients.
My three friends quickly finished their bowl of Bistek Tagalog and still four of us who ordered the following dishes weren’t served yet:
1. Banoffee Pie
2. Arroz Caldo
3. Egg Burger
4. Nasi Goreng
After a while, a waiter approached my friend. The Banoffee Pie was no longer available. My friend opted to order a Strawberry Margarita instead.
I didn’t check my time. But I was so close to cancelling my order. If you know me well, I’m not the type of person who would cancel my order. My friend who was the latest to come join us had her Arroz Caldo served her first. I had no energy to take a picture of it anymore.
Afterwards the Egg Burger came. My friend says it’s made from 100% beef since he can taste it. I tried the fries and admittedly it was crunchy and good ~ one of the best french fries I had.
At the corner of my eye I already saw my plate of Nasi Goreng carried by a waiter. She had no idea who ordered it. I was this close to erupting in annoyance. When she realized it was my plate, I told her, “I know from afar that was my order.” And how ironic it was that she was the one who took our orders.
One look at it and there’s two words I can describe it. Dog Food.
Indonesians call it their “National Food”. I feel so shameful posting this. Let me know if you’re an Indonesian who happen to pass by my small blog. Whistlestop should apologize to you.
You know, I recall eating Nasi Goreng with my British friend two years ago at Banana Leaf & Curry. He says it was his favorite and I agree that it was far far more exemplary than this.
The meat was too sweet. I find similarities in the meat used in the appetizer Whistlelizzas.
I wished we ordered the Spanakopitas. I’d like to know how they did the cheese on the phyllo pastry.
Well, enough said about the food. What’s done is done. But wait, there’s more.
We called our bill. I don’t know how long it would take to punch our food bill on the cash registry. We even prepared our money already even before we could see the bill. Thankfully we had good memory retentions. When the bill came, lo and behold, they added the Banoffee pie on our bill which they said was unavailable. We had to strike it out the bill.
Another 30 minutes and the second bill arrive. This time there were 2 Banoffee Pies.
You know, I don’t know how to call this incident anymore. Is it the lack of consciousness? The lack of presence of mind? I am this close to using swear words on this blog post.
I never saw the third bill. My friend had to walk on the cashier to actually wait for the third reprinting of bill. Total waste of paper.
Looking at this post, I don’t understand why a lot are still eating here. Perhaps the experience varies per waiter who waited at your table. You still have to consider the fact that most who eat here are high level executives especially since it’s inside an office compound. I have to shudder and wince at what they think about the service that’s in here.
Pardon me for the photos if they look bland. I lost the energy to take a good photo.
|Taste and Originality:||( 2.5 / 5)|
|Customer Experience:||( 1.5 / 5)|
|Value for Money:||( 2 / 5)|
|Brick and Mortar:||( 2.5 / 5)|
|Average:||(2.1 / 5)|